Frequently asked questions
How EPASS works, what it shares and how to stay in control.
Contact supportQuestions and answers
EPASS is a verified identity for esports players. You verify your ID once, then use EPASS to sign in to tournament platforms that support it, so they know you are a real, verified player.
Only on platforms that use EPASS. Each tournament organiser decides whether players must verify with EPASS before they can join.
No. Creating your EPASS, verifying your identity and connecting apps are free. Paid plans are not available.
You choose an identity document (an ID card, passport, student card or another document with your name), upload a photo of it and take a selfie. The EPASS team checks that they match each other and your profile. You can follow the status on your dashboard, and if it isn't approved you'll see the reason and can try again.
Only what you approve on the consent screen: your EPASS account ID, and if you allow it, your name, username, profile photo and email address. It also learns whether your EPASS is verified. It never receives your ID photos, your selfie, your date of birth, your address or your phone number.
Open your dashboard, find the app under “Connected apps” and choose Disconnect. The app loses access to your EPASS right away. If you sign in with EPASS there again, it will ask for your permission again.
Only the EPASS team, to review your verification. Your ID photos and selfie are never shared with connected apps.
Not by yourself. They are locked once your identity is verified, so that a verified EPASS always matches the checked ID. Contact support if they need to change.
Yes. Your EPASS belongs to your account, not to a device. Sign in on any device to use it.